General Terms and Conditions of Business

of Sacher & Co. GmbH’s online shop at:

1. Applicability

The following General Terms and Conditions of Business shall apply to all orders placed via our online shop.

2. Contracting Partners, Contract Conclusion

The Purchase Contract shall be concluded with SACHER & Co. GmbH. Presentation of the products in the online shop shall not constitute a legally binding offer but instead a non-binding online catalogue. You can initially place our products into your shopping cart without obligation and correct your entries before submitting your binding order at any time by using the laid down and explained proofing tools throughout the order procedure. By clicking the Order button you are placing a binding order for the goods in your shopping basket. Receipt of the order will be confirmed, together with acceptance of the order, by means of an automated email immediately after submitting the order. The Purchase Contract shall be concluded with the sending of this email.
A binding contract may also have already been concluded as follows:

  • If you have selected credit card payment, the contract is concluded at the time the credit card is charged.
  • If you choose the payment method PayPal, the contract is concluded at the time of confirming your payment instruction to PayPal.
  • If you choose the payment method Sofortbanking, the contract is concluded at the time of confirmating your payment instructions to Sofort AG.

The contract text is not stored by us.

The language available for conclusion of the contract is German and English.

3. Shipping Costs

Shipping costs shall be added to the product prices specified. Further details about shipping costs can be found in the offers.
We only supply goods by mail order. Goods can unfortunately not be collected by customers.

4. Payment

The following payment methods are available in our shop:

Payment in advance
When payment in advance is selected, we will send you our bank details in the order confirmation and deliver the goods after payment is received.

Cash on delivery
Selecting cash on delivery will incur an additional fee of EUR 4.00.

Credit card
Your credit card will be charged with completing the purchase.

You pay the invoice amount through online provider PayPal. You will need to be registered with PayPal or first register with them, prove your identity with your login details and confirm the payment instruction to us (excludes guest account where applicable). You will receive further information during the ordering process. Selecting PayPal/PayPal Express as payment method will not incur any additional fees.

Wir bieten auch sofortüberweisung an. Dabei erhalten wir die Überweisungsgutschrift unmittelbar. Hierdurch beschleunigt sich der gesamte Bestellvorgang. Sie benötigen hierfür lediglich Kontonummer, Bankleitzahl, PIN und TAN. Über das gesicherte, für Händler nicht zugängliche Zahlformular der Sofort AG stellt sofortüberweisung automatisiert und in Echtzeit eine Überweisung in Ihrem Online-Bankkonto ein. Der Kaufbetrag wird dabei sofort und direkt an das Bankkonto des Händlers überwiesen. Bei Wahl der Zahlungsart sofortüberweisung öffnet sich am Ende des Bestellvorgangs ein vorausgefülltes Formular. Dieses enthält bereits unsere Bankverbindung. Darüber hinaus werden in dem Formular bereits der Überweisungsbetrag und der Verwendungszweck angezeigt. Sie müssen nun das Land auswählen, in dem Sie Ihr Online-Banking-Konto haben und die Bankleitzahl eingeben. Dann geben Sie die gleichen Daten, wie bei Anmeldung zum Online-Banking ein (Kontonummer und PIN). Bestätigen Sie Ihre Bestellung durch Eingabe der TAN. Direkt im Anschluss erhalten Sie die Transaktion bestätigt. Grundsätzlich kann jeder Internetnutzer die sofortüberweisung als Zahlungsart nutzen, wenn er über ein freigeschaltetes Online-Banking-Konto mit PIN/TAN-Verfahren verfügt. Bitte beachten Sie, dass bei einigen wenigen Banken die Sofortüberweisung noch nicht verfügbar ist. Nähere Informationen, ob Ihre Bank diesen Dienst unterstützt erhalten Sie hier:

5. Retention of Title

The goods shall remain our property until paid for in full.

6. Transportation Damage

If goods are delivered with obvious transportation damage, please report such faults to the delivery service as soon as possible and please contact us immediately. Failure to report or make contact shall not affect your statutory rights and assertion thereof in any way, particularly your warranty rights. Doing so will help us in being able to claim damages against the carrier or transport insurance, however.

7. Warranty and Guarantees

The statutory warranty rights shall apply. Information about any additional guarantees applicable and the precise terms thereof can be found with the product and on special information pages in the online shop.

8. Code of Conduct

We have adopted the following Code of Conduct:
Trusted Shops


Version: 12.03.2015