Extended right of return
- All orders can be cancelled until 06.01.2023.
- Applies to all orders placed after 07.12.2022
Note: christmas delivery
- Last delivery day before Christmas is the 22.12.
- All orders placed until 22th of December at 12 pm, will be shipped.
- This is only for all items on stock. Please note the stock status.
- We ship our parcel with DHL, within Germany the delivery usually takes place within 1-2 days*. Please note shipping times are not guaranteed.
* Only applies to the German mainland.
Note: shipping between Christmas and New Year!
- Please note that from 22.12. 12 pm until 02.01. we do not ship any delivery.
- Therefore, your orders are shipped starting January 3th
Please find below our shipping and payment conditions.
Shipping
Shipping within Germany
- Orders worth over €199 will be delivered free of charge. A € 3.99 shipping charge will be applied to orders worth less than €199.
- We also offer cash on delivery within Germany. The invoice amount is then to be paid upon acceptance of the delivery including a cash on delivery fee of 7.50 euros.
regular delivery time within Germany: 1-2 working days
Shipping to EU-countries
- Orders worth over € 250 will be delivered free of charge . A € 4,99 shipping charge will be applied to orders worth less than € 250.
- A cash on delivery is not possible.
- The delivery time for shipping to these countries depends on the country. In the table below you will find the standard time of delivery.
|
|
regular delivery time |
|
Austria |
2-3 working days |
|
Netherlands |
1-2 working days |
|
Belgium |
1-2 working days |
|
Luxumburg |
1-2 working days |
|
Denmark |
1-3 working days |
|
France / Monaco |
2-3 working days |
|
|
|
|
Italy |
4-5working days |
|
Poland |
3-4 working days |
|
Slovakia |
3-5 working days |
|
Czech Republic |
2-4 working days |
|
Sweden |
3-4 working days |
|
Finland |
4-5 working days |
|
Slovenia |
3-4 working days |
|
Hungary |
3-4 working days |
|
Spain |
3-6 working days |
|
Estonia |
3-5 working days |
|
Latvia |
3-5 working days |
|
Lithuania |
3-5 working days |
|
Portugal |
3-5 working days |
|
Bulgaria |
4-6 working days |
|
Ireland |
3-4 working days |
|
Romania |
5-7 working days |
* without overseas countries / territories / without outermost regions, delivery only on request
Shipping United Kingdom
- You can only order items that have a value of at least £ 135.00
- The shipping costs per delivery are 9.99 euros
- Customs duties and import sales tax not included. These charges are to be borne by the buyer. Please inform yourself in advance in your country.
- The shipping costs do not include German VAT.
- Cash on delivery is not possible.
- The shipping times may vary due to the high level of occupancy at the customs offices
Shipping to Switzerland and Liechtenstein
- For delivery we charge 9,99 Euro.
- Custom duties and import VAT are not included in these costs and have to be paid by the buyer according to the current laws of the country.
- A cash on delivery (COD) is not possible.
Shipping to North America
- For delivery we charge 45,00 Euro.
- Custom duties and import VAT are not included in these costs and have to be paid by the buyer according to the current laws of the country.
- delivery costs are without VAT.
- A cash on delivery is not possible.
- The standard delivery time for shipping to the countries of Europe 1 depends on the place of delivery. In the table below you will find the approximate time of delivery.
|
|
regular delivery time |
|
|
United Staates |
6 - 10 working days |
|
|
Canada |
6 - 10 working days |
|
|
|
|
|
* without overseas countries / territories / without outermost regions, delivery only on request
Payment
The following payment methods are available to you. You have questions? We will gladly help. Just contact us here.
credit card
Pay for your purchases easily with a credit card. Orders are processed through the service provider PayPal. The payment for you is completely free of charge and costs. Accepted credit cards:
cash in advance
Please transfer the amount of invoice of your bank by cash remittance or by online banking. Your order will not be shipped, befor payment is received. You will receive our bank account details immediately after completing your order within the order confirmation email.
buy on account
Pay your purchase on account. The purchase is via PayPalPlus. You will receive a payment request from PayPal via email. Please settle the invoice to the specified PayPal account. This payment method is only available for customers from Germany. Your invoice will be shipped with your order.
cash on delivery
Cash on delivery is only available in Germany. After ordering, we will ship the product directly to you. Pay the goods when delivered at your doorstep. The delivery fee is 7,50 Euro.
PayPal
Pay your purchases comfortable with your PayPal account. PayPal is the online payment service that allows you to pay securely, easily and quickly. The payment is for you completely free of charge.
- Safe: Your bank or credit card details are stored only at PayPal. Therefore, they are not sent over the Internet again with every online purchase.
- Simple: You will pay in two clicks. Because you rely on your deposited with PayPal bank or credit card information instead of entering it for every purchase.
- Fast: PayPal payments take place fastly. Then the seller can ship the goods immediately and you get them earlier.
You do not have a PayPal account? No problem, registration only takes a few clicks. Open a PayPal account. Link your bank account or your credit card to your PayPal account. And so you can pay with PayPal.
Sofort banking
Sofort banking is available in Germany only for now. Pay for your purchases easily with Sofort banking. All you need is your bank data, bank and account number. Orders are processed through a service provider. The payment is for you completely free of charge and costs.